Use the checks below to prepare the devices involved in setup. The public acquisition link is still pending.
Device readiness
Check the family devices before you begin.
Kidder’s documented launch platform is Android. Device behavior and settings can vary, and public app acquisition is not yet linked from this website.
Platform status
One documented launch platform.
The current compatibility and setup guidance is focused on Android. A public Play Store or other acquisition destination has not been published on this website.
Before installation
Prepare both sides of the family setup.
Parent device
- The device used to create and manage the family space
- A stable internet connection during installation and pairing
- Access to review account and family settings
Child device
- A supported Android device intended for the child profile
- The device available during pairing and permission review
- Settings access needed to complete the selected protection setup
Exact requirements can vary by device and software configuration. Kidder does not claim support for every Android device.
Device considerations
Android settings can look different across devices.
Labels, permission screens, and background-management settings may vary by software configuration. Follow the wording shown on the device in front of you.
Keep software current
Review available system updates and restart the device if the setup flow behaves unexpectedly.
Stay connected
Keep both devices online and nearby while installing, pairing, or applying protection settings.
Read each screen
Permission names and settings paths can differ. Review the stated purpose before continuing.
Compatibility troubleshooting
Check the simple things first.
Confirm the role of each device
Make sure you are following the parent or child step on the correct device.
Reconnect and retry
Check the connection on both devices before returning to pairing.
Revisit permissions
If a selected feature is unavailable, review the related device setting and its purpose.